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Our clothes are priced according to their actual or approximate RRP, selling prices on other sites, and condition:

Brand New: Never used and has no flaws.

Excellent: Barely used with no imperfections or flaws.

Very Good: Used a few times but looks great. Occasionally these items have slight defects which are clearly shown in the listing / photographs.

Good: Used frequently but still in good overall condition. May have some signs of wear or defects which are clearly shown in the listing / photographs.

Satisfactory: Used a lot and looks more worn (faded or bobbles). May have more significant defects which are clearly shown in the listing / photographs.

We pride ourselves on providing preloved with a difference:

Quality - Every item is hand checked, steam sanitised and laundered or repaired if necessary

Convenient - Get everything in one place. Receive it in 48 hrs. No negotiating or chasing. Trade it in when you’re done at the click of a button

Transparent - You'll never pay hidden platform or postage fees on your items. One low postage price per order. 28 day returns guaranteed.

Fair - We do the hard work to select quality items, from the best brands, which are sent with love (and no hassle). Our pricing reflects the service we offer.

Joyful - Feel great knowing you're shopping in the most sustainable way possible, without compromise.