Contact information

How to contact Lloop

Trading name	Lloop
Legal entity	thelittleloop Limited (company number 12309519)
Effective date	20 July 2026

 

Customer service

Email: hello@thelittleloop.com

Hours: Monday to Friday, 9am to 5pm, excluding public holidays.

Please include your order number, account email and a brief description of the issue. For damaged or misdescribed goods, photographs may help us resolve the matter more quickly.

Trading and returns address

Lloop
3 Parnell Court, East Portway, Andover, SP10 3LX

Please follow the return instructions in our Return and Refund Policy before sending goods. You will usually be required to use shipping labels which we have provided. Do not send returns to the registered office.

Registered office

thelittleloop Limited
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

The registered office is for formal company correspondence and is not our returns warehouse or customer-service location.

Company details

Trading name: Lloop
Registered company name: thelittleloop Limited
Company number: 12309519
Country of registration: England and Wales

Complaints

Please send complaints to hello@thelittleloop.com. We will acknowledge and investigate them as promptly as reasonably possible. This does not affect your right to seek independent advice or use any statutory remedy.